As our valued customers, we want to make sure you are aware of all aspects of our services, including DefiniteMail Refund Policy rules. These rules can influence your buying behaviors at this website
We have a No Refund policy. Please read the following rules of our service carefully to make an appropriate and well-informed decision.
30-Day Free Trial
We offer a 30-Day Free Trial, where no charges apply for signing up. This gives you the opportunity to enjoy risk-free 30 days of trial with services at DefiniteMail. During this trial period, you can choose to upgrade your account and the Trial Account will be upgraded to a Paid Account.
Your credit card will be charged for the initial billing period if you chose Paid Account or upgraded from the trial version of DefiniteMail. This is followed by an automatic renewal of account every 30 days. In case the annual plan is selected, then the automatic upgrade will take place every 360 days. Do not worry, the only appropriate amount is charged to your credit card.
An account can be cancelled at any time without notice.
No further charges will be applicable to your credit card, except the amount that has already been charged.
As a pay-as-you-go service, DefiniteMail has a strict policy of no refunds. This is not possible even if you are cancelling your subscription right after making a payment. For example, if an account is charged on March 5th, and you end up cancelling your subscription on March 24th, you are still liable to pay for the rest of the month or year, depending upon your package. The amount already paid is non-refundable. However, the good news is that you will not be charged in the future.
We aim to please our customers and have devised a policy of equal treatment. There are absolutely no exceptions to this policy, unless otherwise implied. Even with a non-refund policy, we want people to trust us with service provision because we cater to individual needs of businesses and tailor solutions accordingly. DefiniteMail guarantees 100% satisfaction to all its clients, so you will not be disappointed. Feel free to contact us for more information.